Privacy Policy

This Privacy Policy explains how Noob Nation (“we”, “us”, “our”) collects, uses, and protects your information when you use our website, game servers, and related services.

Who we are (Data Controller)

Controller: Noob Nation
Contact: dajames1985@gmail.com
Jurisdiction: United Kingdom (UK GDPR & Data Protection Act 2018)

What we collect

• Account & identifiers: SteamID64, Steam persona name, avatar URL.
• Gameplay data: server join time, session length, in-game name, purchase delivery events.
• Payments: processed by Stripe/PayPal. We receive order IDs, SKUs, amounts, and delivery status; we do not store full card details.
• Technical: IP address, device/browser info, logs for security and abuse prevention.
• Cookies: essential session cookies for login; see “Cookies” below.

Why we use your data (Lawful bases)

• Contract: to provide the website, servers, and deliver purchased digital items.
• Legitimate interests: anti-fraud, service analytics, abuse prevention, community safety.
• Legal obligation: tax/transaction records and compliance.
• Consent: where required (e.g., non-essential cookies or marketing—none by default).

How we share

We share minimal data with:

• Payment processors: Stripe/PayPal for transactions.
• Hosting & infrastructure: to run our website and game servers.
• Discord: order delivery notifications to our server via webhook (order id, item, Steam name/id).

We do not sell your personal data.

Retention

Account and delivery logs are kept as long as needed to run the service and resolve disputes. Basic order records are retained up to 6 years for accounting. You can ask us to delete non-essential data where we have no ongoing need.

Your rights

UK/EEA residents have rights to access, correct, delete, restrict or object to processing, and data portability. You may also complain to the UK ICO (ico.org.uk). Contact us at dajames1985@gmail.com to exercise your rights.

International transfers

Some providers may process data outside the UK/EEA. Where they do, we rely on adequacy decisions or standard contractual clauses.

Security

We use reasonable technical and organizational measures to protect your information. No system is 100% secure.

Cookies

We use essential cookies for authentication and session management. Non-essential cookies (if any) will be requested via consent.

Children

Our services are for users aged 13+ and require a Steam account.

Changes

We may update this policy and will change the “Last updated” date above. Significant changes may be announced on the site or Discord.